The N.C. Division of Employment Security (DES) handles unemployment benefits in North Carolina. There are other agencies that can help with different work-related issues. These agencies may be responsible for resolving your specific workplace problem.

If you have a workplace issue, these agencies can provide the support and resources you need. Each agency has a specific role, so make sure you contact the one that is most relevant to your situation.

North Carolina Agencies

  • Human Relations Commission: This commission works to promote equality in areas like housing, employment, education, and public services. It focuses on fair treatment for all people.
  • Industrial Commission: This commission oversees workers' compensation for job injuries, as well as laws related to state employees, such as police officers and firefighters. It also handles claims for wrongful convictions and vaccine-related injuries.
  • Civil Rights Division of the North Carolina Office of Administrative Hearings: This division looks into complaints of discrimination at work based on race, sex, age, disability, and other protected categories. It also handles complaints of retaliation for opposing discrimination.
  • North Carolina Department of Insurance (NCDOI): NCDOI regulates the insurance industry and helps consumers with insurance-related questions. NCDOI works to keep people safe by enforcing building codes and educating the public about insurance and safety issues.
  • North Carolina Department of Labor (NCDOL): NCDOL ensures workplace safety by conducting inspections and investigating accidents. It also enforces rules on minimum wage, overtime pay, and family leave.
  • North Carolina Department of Revenue (NCDOR): NCDOR collects taxes and enforces state tax laws. It also oversees local property and sales taxes.
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